Privacy Policy

Effective Date: February 25, 2025

At KRAK, your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or use our website, located at [Insert URL] ("Website"). By accessing or using KRAK, you agree to the terms outlined below.

1. Information We Collect

We collect the following types of information to enhance your experience on KRAK:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Payment information via Shopify (when applicable)

b. Usage Data

  • Your IP address

  • Browser type and version

  • Pages visited on KRAK

  • Time and date of visit

  • Referring/exit pages

c. Cookies and Tracking Data

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. For more details, please review our Cookie Policy on this page.

2. How We Use Your Information

The data we collect is used for the following purposes:

  • To improve and personalize your experience on KRAK

  • To process transactions and provide customer support

  • To send you important updates about our services

  • To analyze and monitor website usage

  • To detect and prevent fraudulent activities

3. Sharing Your Information

KRAK does not sell, rent, or share your personal information with third parties, except as described below:

  • Service Providers: Trusted partners who assist in operating our website and delivering services (e.g., hosting providers, payment processors).

  • Legal Compliance: When required to comply with legal obligations, respond to lawful requests, or protect KRAK’s rights.

4. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy. When data is no longer needed, we securely delete or anonymize it.

5. Your Rights

Depending on your location, you may have the following rights regarding your data:

  • Access to the personal data we hold about you

  • Request corrections or updates to your data

  • Opt-out of certain data collection or marketing communications

  • Request the deletion of your data

To exercise these rights, please contact us at support@mykrak.com.

6. Data Security

We take appropriate measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security of your data.

7. Third-Party Links

Our Website may contain links to third-party websites. KRAK is not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

8. Updates to This Policy

We may update this Privacy Policy periodically. When changes are made, we will notify you by revising the "Effective Date" at the top of this page. Continued use of KRAK signifies your acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: support@mykrak.com

Thank you for trusting KRAK!
We’re committed to protecting your privacy while delivering an exceptional experience.

CCPA

California Consumer Privacy Act (CCPA) Notice
Effective Date: February 20, 2025

At KRAK, we prioritize your privacy and are committed to complying with the California Consumer Privacy Act (CCPA). If you are a California resident, this notice outlines your rights under the CCPA and how you can exercise them regarding your personal information.

Your Rights Under the CCPA

If you are a California resident, you have the following rights under the CCPA:

1. Right to Know

You have the right to request that we disclose the following information about your personal data collected over the past 12 months:

  • The categories of personal information we have collected.

  • The categories of sources from which the information was collected.

  • The business or commercial purposes for collecting the information.

  • The categories of third parties with whom we share personal information.

  • The specific pieces of personal information we have collected about you.

2. Right to Delete

You have the right to request that we delete any personal information we have collected from you, subject to certain exceptions (e.g., information necessary to comply with legal obligations or complete transactions).

3. Right to Opt-Out of Sale

You have the right to direct us not to sell your personal information to third parties. Note: KRAK does not sell your personal information.

4. Right to Non-Discrimination

We will not discriminate against you for exercising your CCPA rights. This means we will not:

  • Deny you services.

  • Charge different prices or rates for goods or services.

  • Provide a different level or quality of goods or services.

How to Exercise Your Rights

You can submit a request to exercise your CCPA rights in the following ways:

Verification Process

To protect your information, we may need to verify your identity before processing your request. This may include confirming certain details you provide.

Personal Information We Collect

In the past 12 months, KRAK has collected the following categories of personal information:

Category

Examples

Collected?

Identifiers

Name, email address, IP address

Yes

Commercial Information

Transaction records

Yes

Website Activity

Site usage

Yes

Geolocation Data

Location information

Yes

Professional Information

Job title, company details

No

Do Not Sell My Personal Information

KRAK does not sell personal information. However, if we decide to sell data in the future, California residents will have the option to opt out using a "Do Not Sell My Personal Information" link available on this page.

Contact Information

If you have any questions about this CCPA notice or would like to make a request, please contact us at:

Thank you for trusting KRAK! We are committed to protecting your privacy and maintaining the highest standards of compliance.

GDPR

General Data Protection Regulation (GDPR) Compliance
Effective Date: February 20, 2025

At KRAK, we are committed to safeguarding your personal data and ensuring compliance with the General Data Protection Regulation (GDPR). This page outlines how we collect, use, and protect your information and explains your rights under GDPR.

1. Who We Are

KRAK ("we," "us," or "our") is the data controller of your personal data collected via our website, located at [Insert URL]. For any inquiries regarding this policy, please contact us at:

2. Data We Collect

We may collect the following categories of personal data:

  • Identity Information: Name, email address, phone number.

  • Technical Information: IP address, browser type, operating system, and website usage data.

  • Transaction Information: Records of purchases and payments made through the website.

  • Marketing Preferences: Details about your communication preferences and engagement with our marketing content.

3. Legal Basis for Processing Your Data

Under GDPR, we process your data based on the following lawful grounds:

  • Consent: When you explicitly agree to data collection (e.g., subscribing to our newsletter).

  • Contract: To fulfill a contract or provide services requested by you.

  • Legal Obligation: When processing is necessary to comply with legal requirements.

  • Legitimate Interests: For purposes such as improving our services or protecting against fraudulent activity.

4. How We Use Your Data

We use your data for the following purposes:

  • To provide and improve our services.

  • To communicate with you regarding updates, offers, or customer support.

  • To process payments and manage transactions.

  • To ensure the security and functionality of our website.

5. Your GDPR Rights

As an EU/EEA resident, you have the following rights under GDPR:

a. Right to Access

You can request a copy of the personal data we hold about you.

b. Right to Rectification

You have the right to request that we correct inaccurate or incomplete information.

c. Right to Erasure ("Right to Be Forgotten")

You can request the deletion of your data, subject to legal or contractual obligations.

d. Right to Restrict Processing

You can ask us to restrict the processing of your data under certain circumstances.

e. Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and transfer it to another controller.

f. Right to Object

You can object to the processing of your data for direct marketing or legitimate interest purposes.

g. Right to Withdraw Consent

If processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing prior to withdrawal.

6. How to Exercise Your Rights

To exercise any of your rights, please contact us at:

  • Email: support@mykrak.com
    We may need to verify your identity before processing your request. We aim to respond within 30 days of receiving your inquiry.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once no longer needed, your data will be securely deleted or anonymized.

8. Data Security

We implement industry-standard security measures to protect your personal data. While we strive to use commercially acceptable means to safeguard your information, no method of transmission over the Internet or method of electronic storage is completely secure.

9. International Data Transfers

If your data is transferred outside of the EU/EEA, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or other lawful mechanisms.

10. Updates to This Policy

This GDPR Compliance page may be updated periodically to reflect changes in our practices or legal requirements. The "Effective Date" at the top of this page indicates when it was last revised.

Contact Us

For any questions or concerns about this GDPR Compliance page, please contact us at:

Thank you for trusting KRAK! We are dedicated to protecting your data and respecting your rights.

Cookie Policy

Cookie Policy for KRAK
Effective Date: February 20, 2025

At KRAK, we use cookies and similar technologies to enhance your browsing experience and improve our services. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit a website. They enable the website to recognize your device and remember certain information about your visit, such as preferences and actions taken.

2. How We Use Cookies

KRAK uses cookies to:

  • Enhance your user experience by remembering preferences and settings.

  • Analyze website traffic and performance to improve our services.

  • Deliver personalized content and advertisements based on your interests.

  • Enable essential website functionalities, such as secure login and navigation.

3. Types of Cookies We Use

We use the following types of cookies on KRAK:

a. Essential Cookies

These cookies are necessary for the basic functionality of the website, such as security, authentication, and accessibility.

b. Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous data. This information is used to improve website performance and functionality.

c. Functionality Cookies

These cookies remember your preferences, such as language settings and login details, to provide a more personalized experience.

d. Advertising and Targeting Cookies

These cookies track your browsing activity to deliver tailored advertisements based on your interests. They may also limit the number of times you see an ad and measure the effectiveness of ad campaigns.

4. Third-Party Cookies

We may allow third-party service providers, such as analytics and advertising partners, to set cookies on our website. These cookies are governed by the respective third parties' privacy policies.

Examples of third-party services we use:

  • Google Analytics

  • Facebook Pixel

5. Managing Cookies

You can control and manage cookies in the following ways:

a. Browser Settings

Most web browsers allow you to block or delete cookies through their settings. However, disabling cookies may affect the functionality and features of our website.

b. Cookie Consent Banner

When you first visit our website, you will see a cookie consent banner. You can choose to accept or reject certain types of cookies directly from this banner.

c. Opt-Out Tools

For specific third-party cookies, you can use opt-out tools provided by these services. For example:

6. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our use of cookies or applicable regulations. Please revisit this page regularly to stay informed.

7. Contact Us

If you have any questions about this Cookie Policy or how we use cookies, please contact us at:

Thank you for visiting KRAK!
We strive to provide a transparent and user-friendly experience.