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Privacy Policy


PRIVACY POLICY

Effective Date: 05-04-2026

KRAK (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit mykrak.com and related services.

This Policy complies with the California Consumer Privacy Act and the California Privacy Rights Act (CPRA).


1. INFORMATION WE COLLECT

We may collect the following categories of personal information:

  • Identifiers: Name, email, phone number, IP address

  • Customer Records: Billing/shipping address, payment info

  • Commercial Info: Purchase history

  • Internet Activity: Site usage, browsing behavior

  • Geolocation Data: Approximate location via IP

  • User Content: Forum posts or submissions

  • Inferences: Preferences and interests


2. HOW WE COLLECT INFORMATION

  • Directly from you (forms, purchases, emails)

  • Automatically (cookies, analytics tools)

  • From service providers (payment processors, analytics vendors)


3. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process transactions

  • Provide services and customer support

  • Send newsletters and promotions (opt-in)

  • Improve user experience

  • Prevent fraud and ensure security

  • Comply with legal obligations


4. SHARING OF INFORMATION

We do not sell your personal information.

We may share information with:

  • Service providers (hosting, payment processing, analytics)

  • Legal authorities when required

  • Partners necessary to fulfill services

We may share aggregated or de-identified data.


5. COOKIES & TRACKING

We use cookies to:

  • Improve performance

  • Remember preferences

  • Analyze traffic

You can manage cookies through your browser settings or our cookie banner.


6. DATA RETENTION

We retain personal data only as long as necessary for:

  • Business operations

  • Legal compliance

  • Dispute resolution


7. YOUR CALIFORNIA PRIVACY RIGHTS

California residents have the right to:

  • Know what personal data we collect

  • Access your data

  • Request deletion

  • Correct inaccurate data

  • Opt out of sale/sharing (we do not sell data)

  • Limit use of sensitive data

  • Not be discriminated against


8. HOW TO SUBMIT REQUESTS

Submit requests via:

  • Email: support@mykrak.com]

We will verify and respond within legal timeframes.


9. EMAIL COMMUNICATIONS

You can unsubscribe anytime via:

  • Email link

  • Contacting us directly


10. SECURITY

We use reasonable safeguards, but no system is 100% secure.


11. CHILDREN

Our services are not intended for users under 18.


12. THIRD-PARTY LINKS

We are not responsible for third-party privacy practices.


13. CHANGES TO THIS POLICY

We may update this policy at any time. Continued use = acceptance.


14. CONTACT US

Email: support@mykrak.com
Website: mykrak.com